Product help

CloudBox

• Troubleshooting: CloudBox Not Charging or Not Working
• CloudBox

Tranquil Turtle, Whale and Penguin

• Tranquil Turtle, Whale or Penguin: No Sound, No Light or No Waves
• Tranquil Turtle Is Not Charging
• Tranquil Turtle

Twilight Turtle and star projectors

• What Is the Difference Between the Tranquil Turtle and the Twilight Turtle?

Owlie

• Owlie: Eyes, Lights, Music and Charging Explained

Sleep Sheep, Buddies and other night lights

• My Battery Night Light or Sound Soother Is Not Working

Care, batteries and batch number

• Where to Find the Batch Number
• How Long Does My Night Light Stay On?
• Where Are Your Products Manufactured?
• What Materials Are the Toys Made Of?
• Can I Wash the Toy?

Spare parts and availability

• Replacement Parts & Missing Items
• When Will a Product Be Back in Stock?
• Can I Buy Spare Parts of the Product (Battery, Machine Box, Plush, Etc.)?