Product help

CloudBox

• Troubleshooting: CloudBox not charging or not working
• CloudBox

Tranquil Turtle, Whale and Penguin

• Tranquil Turtle is not charging
• Tranquil Turtle, Whale or Penguin: no sound, no light or no waves
• Tranquil Turtle

Twilight Turtle and star projectors

• What is the difference between the Tranquil Turtle and the Twilight Turtle?

Owlie

• Owlie: eyes, lights, music and charging explained

Sleep Sheep, Buddies and other night lights

• My battery night light or sound soother is not working

Care, batteries and batch number

• How long does my night light stay on?
• Where are your products manufactured?
• What materials are the toys made of?
• Can I wash the toy?
• Where to find the batch number

Spare parts and availability

• When will a product be back in stock?
• Can I buy spare parts?