Faint light, faint sound, or nothing at all almost always means the batteries. The batteries that come in the box are for display only and run down quickly.
- Check the main switch — on the bottom, next to the battery door — is on.
- Turn up the volume and the brightness. On most models the lowest setting is off.
- Put in new batteries, all at once, of the type below, the right way round as marked inside the compartment. The battery door is held by a small screw.
- It switches off after a while? That is the timer, not a fault. → How long does my night light stay on?
| Product | Batteries |
|---|---|
| Twilight Turtle, Twinkling Twilight Turtle, Twilight Buddies | 3 × AA |
| Sleep Sheep, Sleep Sheep On The Go and the other Sound Soothers | 2 × AA, in the sound box |
| Louis Lion and Nighty Night Owl Smart Sensor | 2 × AA, in the sound box |
| Dream Buddies | 2 × AAA |
| Sweet Dreamz On The Go, Twinkles To Go Octo | 3 × AAA |
| Tranquil Turtle, older battery model | 3 × AA |
| Tranquil Whale Family | 3, as marked inside the compartment |
The projection is hard to see? Place it on a flat surface near the centre of a dark room, about 5–6 feet (1.5–2 m) below a light-coloured ceiling.
Putting it away for a while? Take the batteries out — batteries can leak over time.