Coverage
Most products include a 12-month limited warranty against manufacturing defects. Normal wear and accidental damage are not covered.
You can submit a form here: Form
What we need to assess your claim
- Order number or proof of purchase
- Photos/videos showing the issue
- Serial/lot number (if applicable)
- A brief description of what happened
How to file
- Gather the items above.
- Submit the claim via the form below.
- We’ll review and respond with next steps (troubleshooting, replacement, or repair).
Timelines
We aim to respond within 2 business days. Replacement processing times vary by stock and location.