Refund & Returns
We want you to feel confident and happy with every purchase. If something isn’t right with your order, we’re here to help.
Return Eligibility
You may request a return or refund if:
- Your item arrived damaged or defective
- You received the wrong product
- There is a quality issue with your order
Please note that items must be returned in their original condition unless the issue is due to shipping damage or a manufacturing concern.
How to Request a Refund or Return
To start the process, please contact our support team with:
- Your order number
- A brief description of the issue
- Photos (if applicable)
You may also submit a form directly through our contact page here:
Form
Once we receive your request, our team will guide you through the next steps.
Processing Time
Refunds are typically processed within 3–7 business days after the returned item is received and inspected.
If you have any questions, don’t hesitate to reach out—our team is here to make things right.